Okay I have DEFINITELY lost the will to live as far as PCs are concerned.Â
The PC repair company I have been paying a monthly stipend to for the past 2.5 years are trying to push me over the edge (hold me back someone please)
My soap opera saga with these stupid fools continue.
So where did we leaveÂ things last time? Aahh, they were going to send out an engineer for Monday just gone past.Â
So Monday comes around & they for the 1st time actually sent an engineer that knew what he is talking about and knew what is supposed to be done. So he comes over looks at the PC and says apparently the problem with me not being able to load the recovery disk is because as the motherboard had been changed, the PC had to be "tattooed" to pick up relevant information from the recovery disks and it had not been done. So he calls head office, they talk him through the tatoo of my PC and presto it starts to pick up the recovery disk, PC engineer now says this process will take about 2hrs and should be easy sailing from then on & he leaves cause he has other jobs to get to. Well 2.5 hrs later Suby is ALMOST IN PC HEAVEN when the recovery is done and then PC switches off to start windows for the 1st time, but what happens when it comes back on, BLUE SCREEN ERROR... Is there a PC conspiracy against me or what?
I barely stop myself from throwing myself out the window (one can get hurt that way you know), so IÂ calmlyÂ pick up phone to speak to STUPID PC repair company, they now promise me they will send out their most Snr engineer to my house on Wednesday and he WILL ensure he does not leave my house till my PC is fixed.Â I have lost all will to live by now and just mumble, JUST SEND SOMEONE TO FIX MY PC.
Ahh glorious Wednesday arrives (today), sequence of events happens this way
09:00hrs Suby calls stupid repair people to ask what time engineer will be arriving. Advised anytime before 13:00hrs. Engineer will call you to confirm time.
10:00hrs Suby calls stupid PC repair people to ask, hey have not heard from engineer, can you call him to ask what time he will be arriving? After wait of 5 mins+ on hold, advised he will be at my place between 11:00hrs & 12:00hrs
12:45hrsÂ Suby calls stupid PC repair people to ask, where in the world is your engineer? Sorry we are not able to get through to him on his mobile, he will definitely be coming to your place, he might just be running late. Suby asks they keep trying to contact engineer which the do promise and will call me back.
16:30hrsÂ Suby calls stupid PC repair people to ask, okay this is turning into a farce, where is your engineer? Suby advised, he will be at your place before 18:00hrs BUT we still have not been able to contact him, you just have to wait.
19:30hrsÂ Suby calls stupid PC repair people to TELL them "okay this piss take is enough" I WANT you to come and collect my PC fix it and bring it back, will drop PC off at nearest PCWorld (where I bought the infernal machine) tomorrow. By this time Suby slightly lost it and goes ballistic at poor stupid repair people's agent on phone,I have lost out on 5 working days of having to wait at home each time an engineer is supposed to come out to fix my PC, of 5 of those days, 2ce the engineers have not turned up, have lost about 3 weeksÂ without my PC, was forced to go out to buy a MAC (thank GOD I say), so I believe I had a right to go ballistic slightly (all controlled anger of-course). Have asked to speak to a Manager for all those 3 weeks, till today I await a call back from these phantom managers. Have put in a complaint, heard nothing back, I jUST WANT MY PC FIXED FROM CRYING OUT LOUD. Since it was one of their bloody engineers that wrecked the PC in the 1st place.
PC agent splutters apologies, puts me on hold, 8 mins later comes back and says I have spoken to my Team Manager (one of the phantom managers that do not speak to customers I assume) and what we will do is give you a £20 voucher and you can take the PC to PC world where we will pick up your PC and it should be fixed in 7 days?
DId I ask for a bloody £20 voucher????? I WANT MY PC FIXED DUMB PC REPAIR IDIOTS.Â
Reject voucher, just fix my PC I say, get the number for their complaints department, who I will call for their address and the address for theirÂ ombudsmenÂ who I will be drafting a nice little letter of complaint to.
One whole day ruined because of these idiots, me just sat at home like a couch potato, jumping up each time someone walked down my road in expectation. Had soo many things I needed to do today that involved me leaving the darn house I could & did not achieve. So so PISSED at the moment.
Well TheÂ Tech Guys (actual name of company) thanks for ruining my love affair with PC.Â
Anyway an image that sorta depicts how I feel. Barbed wire flogging of all PC repair people sounds like a good thing at this moment.